SOMETHING ABOUT ME
Highly accomplished IT Director with 14+ years’ experience, adept at architecting and leading secure, efficient, and strategically aligned IT functions for global organisations. Proven expertise in driving digital transformation, optimising enterprise technology landscapes, and fostering innovation to deliver significant business value. Skilled in cloud strategy (Azure), advanced cybersecurity, and leading human-centric change management to align technology initiatives directly with ambitious organisational goals and foster competitive advantage.
Exceptional communicator, adept at advocating for technology at C-suite and board levels, demystifying complex tech concepts to influence key decision-makers. Demonstrated success in building high-performing IT teams, optimising vendor relationships, and delivering cost-effective technology strategies that support the evolving needs of modern businesses, from startups to established corporations.
MY EXPERIENCE
Apr 2023 – Present
IT Director
James Cowper Kreston
A leading Accountancy and Business Advisory Firm
- Spearheaded strategic transformation from outsourced MSP to a comprehensive in-house IT department, securing board approval for a ‘Secure, Simple, Efficient’ vision, reducing annual IT costs by 12%, and strategically aligning IT operations with core business objectives across multiple sites.
- Championed and led the implementation of cutting-edge AI solutions (PETAR, Microsoft CoPilot), automating >90% of manual effort for tax processing, accelerating operational tasks, enhancing content creation, and positioning the company as an early adopter in AI-driven productivity.
- Directed strategic migration of on-premises infrastructure to Microsoft Azure and SaaS platforms, significantly enhancing scalability, resilience, and agility while reducing operational overheads and establishing a robust foundation for future growth.
- Strategically enhanced the organisation’s cybersecurity posture through comprehensive assessments, proactive risk mitigation, and modern security tool implementation (SIEM, SSO), achieving Cyber Essentials Plus compliance.
- Developed and drove the strategic IT roadmap, delivering over 75% of the modernisation plan (incl. Zero Trust) within 15 months, and successfully implemented a new DMS (Intapp) for compliance, data integrity, and operational efficiency.
- Presented monthly technology strategy updates, cybersecurity assessments, and strategic investment cases directly to the Management Committee, ensuring consistent IT alignment with organisational goals.
Feb 2020 – Apr 2023
IT Manager
The NAV People
A global software solutions provider specialising in Microsoft Dynamics 365 Business Central.
- Directed IT operations and strategy during transformative growth, supporting expansion from 150 to 400 staff and revenue doubling (£22M to £46M) while strategically managing and scaling the IT budget from £850k to £2.5M annually to fuel expansion and deliver significant value.
- Established the company’s first dedicated IT department from scratch, building a multi-site team and implementing foundational systems (Palo Alto, Intune, Defender) and compliance frameworks (GDPR), significantly enhancing operational control and strategic IT foundation.
- Played a key Senior Leadership Team role in strategic acquisitions and eventual sale to Private Equity, leading IT due diligence and post-merger integration to standardise technology and ensure uninterrupted business continuity.
- Achieved Cyber Essentials Plus certification by implementing robust security controls, enhancing client confidence and evidencing security posture.
- Established standardised processes for IT vendor selection and management, forming strategic partnerships to support technology needs during rapid scaling effectively.
Jun 2018 – Feb 2020
IT Manager
Kyocera SGS Precision Tools Europe Ltd
A manufacturing company specialising in cutting tools for the Aerospace Sector
- Oversaw comprehensive IT operations (infrastructure, systems, support) for a 2-site precision tool manufacturing facility, ensuring optimal uptime for critical manufacturing systems and supporting production goals.
- Led end-to-end implementation of a new ERP system (Sage 200), modernising core business operations, achieving 20% operational efficiency improvement, and managing all technical aspects, vendors, and user adoption.
- Developed and implemented robust disaster recovery (DR) and backup procedures, enhancing business continuity and minimising downtime for critical systems.
Sept 2014 – Jun 2018
Senior ERP Consultant
K3 FDS
A specialised provider of ERP solutions and consulting services.
- Led end-to-end ERP implementations (Sage X3, Sage 1000) for diverse clients, often involving extensive custom development and integration to meet bespoke operational requirements.
- Modernised client operations through ERP configuration, performance optimisation, and enhanced BI, driving improved decision-making, reduced manual effort, and faster processes.
- Provided strategic consulting and business process re-engineering (Lean methodologies) to drive operational efficiencies, ensure successful technology adoption, and enhance overall business performance for clients.
Earlier career includes progressive roles as a Technical Engineer, Support Analyst, and Consultant with BottomlineTechnologies, Infor Global Solutions, Sage Group, and Air Products.
Education
King’s College London
Jan 2025 – Jan 2027
MA International Affairs (Cyber Security)
University of Hull
Sept 2017 – Jan 2020
Master of Business Administration (MBA)
Kingston University
Sept 2007 – Jul 2011